How to escalate an issue
Frustrated62
Newbie

I have been having trouble with a salesperson who gave us a promotional deal for new iPhones in May. It is now October and the discounts have not taken effect.  I have texted him, gone to the store etc for weeks to no avail.  Do I need to contact the attorney general’s office? 

0 Likes
Re: How to escalate an issue
vzw_customer_support
Customer Service Rep

 

Hi. How are you today? We would be happy to assist you with your concern. Please private message us for further assistance.   *Mabell

0 Likes
Re: How to escalate an issue
Frustrated62
Newbie

How to I private message you?

0 Likes