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Received great service today from a specific agent. I wanted to let someone know, but I could not find a spot on the site to provide feedback. It would be nice to be able to click 'Customer Survey' to initiate a phone survey.
I don't know that it is okay to leave this agent's name here, but I would like to provide feedback for his efforts.
Nickie
nicknee01-
Knowing you have been provided with a great customer service experience is what we always strive for. Thank you for taking the time for bringing this up to our attention. We would be happy to leave feedback on your behalf. Please send us a message via our Twitter page @ VZW Support or via Facebook. I look forward to working with you soon .
CarmenT_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This account doesn't exist. Leave it to Verizon to provide a fake Twitter handle to deal with customer feedback.....