Angel B was my customer service rep. and I was experiencing a very complicated problem with my service. He spent an enormous amount of time with Verizon Tech support to resolve the problem.
He was tenacious in getting it done. A very special employee. I appreciate everything that he did.
Employees like him are hard to find.
He is a credit to his company...
Thank You so much.
I am happy to hear that Angel was able to go above, and beyond for you, John. We always strive to offer great customer service, and love to hear when one of agents was able to make a difference for someone. I will be more than happy to submit your feedback to make sure that Angel gets the credit he deserves. Thank you again for your amazing feedback!