I just purchased this phone from Motorola, it is unlocked. My sim from my old phone will not work in it, however Motorola states that it should be compatible. What can I do to activate it? The phone is a Motorola one hyper.
Hi, Melrey. Getting a new device is exciting, and we are here to make sure it will work on our network. We are sending you a Private Note, to continue working with you. CourtneyM_VZW
Checked that model and it has 2 of 5 bands Verizon uses. If you want an inexpensive Android phone, return the Moto and get a Pixel 4a. Price is similar and actually works like it should + it has more ram.
My GF got hers yesterday (unlocked model) and it activated immediately when she popped her old sim in.
I'm sorry to learn about what's going on with your phone. I'm happy to help you. I will be sending a Private Note, so we can get some more information and get an answer for you.
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
We certainly want to make sure you have the right information about your ndevice. To confirm are you trying to use another carriers SIM in the device?