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I started my contract feb11. Why does jan 10 show up as my first month start date?
BillyQme
Enthusiast - Level 1
‎06-27-2020 01:43 PM

My first bill shows as $131 I am on the $80 plan. I started my contract on feb11 yet vzw says I owe$131 for 01/11  through 02/11.

The day I started my contract was 02/11

I am really angry off about this.

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Re: I started my contract feb11. Why does jan 10 show up as my first month start date?
vzw_customer_support
Customer Service Rep
‎06-29-2020 01:51 PM

I would be happy to help with any questions you have for us. We bill a month in advance, that is why your first bill shows charges starting in January.

EllisandraC_VZW

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Re: I started my contract feb11. Why does jan 10 show up as my first month start date?
Tigerstep
Specialist - Level 3
‎06-29-2020 09:17 PM

And it will say bill is due March 3rd -- you're being billed correctly.

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