Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
I was supposed to get $400 in the form of 2 Visa gift Cards for adding 2 new lines to my account This was months ago and haven't heard a word since?

Many things are off as far as what was said when I started my 5 line business account and what is truly happening now that it is a done deal.   As far as my bill is concerned the per line charge is different and they are charging me $10 each line more than what was promised and additional charges I have no idea what they are for as well.  The Sales person who was happy to help me at first as far as buying products and adding has all of a sudden dropped off of the face of the earth now that I am having non-stop trouble with my new account that he so graciously set up for me.  I am seeking information on the $200 each line Visa Gift cards that I was promised at the time of opening this account.  This was on 9/21/19 and I haven't heard a word since, no emails nothing?