Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
I would like to contact the Escalation Team !

I would like to contact the Escalation Team as the Sale Agent / Customer Support agent was very rude to me and I feel very upset as a value customer to Verizon.

As i believe that Verizon customer support was very good and always happy to help the customers but the recent encouter with the supporting agent just outburst the issue and broke the trust with me. I would like to have the information of Escalation team . I can provide more information and the reason with the message that leads to my outburst issue after chatting with the customer support agent.


Re: I would like to contact the Escalation Team !
Customer Support

Tungla, I'm sorry to learn about your recent interaction with our support team. We expect our customers to always have a world-class experience! We would love the opportunity to turn things around. I've sent you a Private Message. Please provide me with details in the Private Message. KevinR_VZW