If I get a text message asking me to verify my account, it is safe to assume it is a scam message?
Judiz
Newbie

ggOT a text asking me to click on link to verify account,  did not click on link but want to verify it is scam

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Re: If I get a text message asking me to verify my account,  it is safe to assume it is a scam message?
SuzyQ
Community Leader
Community Leader

Most likely a scam to get your log in credentials - just go to verizonwireless.com and log in to verify your account is as it should be.  If the link is anything other than verizonwireless.com  (may have verizon in the name but it's not the right link) it's likely a scam.

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Re: If I get a text message asking me to verify my account,  it is safe to assume it is a scam message?
SuzyQ
Community Leader
Community Leader

Most likely a scam to get your log in credentials - just go to verizonwireless.com and log in to verify your account is as it should be.  If the link is anything other than verizonwireless.com  (may have verizon in the name but it's not the right link) it's likely a scam.

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Re: If I get a text message asking me to verify my account,  it is safe to assume it is a scam message?
SuzyQ
Community Leader
Community Leader

Oh, and if you still have the text, forward it to SPAM (7726) so it can (possibly) be traced and dealt with.

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Re: Questionable text message
StlrAnglr
Newbie

I got a text message that says:

 

Verizon Msg: Hi, we need you to verify your email address to help ensure inportant account notifications reach you.  Please log in and verify your email address:

 

m.vzw.com/myvzemail

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Re: Questionable text message
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Questionable text message
vzw_customer_support
Customer Service Rep

Hey there, I would be equally concerned if I received a message asking to verify your email.  I am here to help and we can work together to verify this came from us.  Can you please reply and let us know when you are ready to continue, and we will then gain access to your account.  -Santo

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Re: Questionable text message
vzw_customer_support
Customer Service Rep

StlrAnglr, can you please respond to our private note to continue.-Santo

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