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If you want a myverizon account for your prepaid BYOP you're out of luck
ithoughtthiswassuppos
Newbie
‎08-27-2014 08:15 PM

So, you can bring your own device from another network and port your number.  But then you can't manage your account because you can't register on myverizon and you can't call any customer service numbers from your mobile because after you enter your phone number it always says "I'm having technical difficulty, please try again later."  And if you do call customer service from a landline or visit the local verizon store you hear 6 different stories, but all of them end with you being out of luck because your phone isn't a "verizon phone".  But why does it work on this network then and why did your website say I could bring it to this network when I entered the device's MEID number?

>> Subject edited to comply with the Verizon Wireless Terms of Service <<

Message was edited by: Verizon Moderator

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
Not applicable
‎08-28-2014 04:41 PM

My Verizon Registration - Validate Wireless Account

Try the link above.

Good Luck

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
ithoughtthiswassuppos
Newbie
‎08-29-2014 09:20 PM

tried that page loads of times in the last 2 weeks.  phone makes and receives calls great (except it can't call *611 or any verizon customer service numbers---just gets a "I'm having some technical difficulty, please try again later."  Pulls up internet pages blazing fast.  But try to register on that link by putting in the phone number and every time it just says   "Services are temporarily unavailable. Please try again later."  C'mon now someone please tell me the truth.  Are the services really "temporarily down" or are they "permanently down" and I might as well look for another network where I can actually manage my account online.

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
Not applicable
‎08-30-2014 12:50 AM

I don't know how you even got a phone form another carrier to even work on Verizon. which carrier did you bring it from? Other carrier use different technologies and frequencies most of which are not compatible with Verizon's network. That why you should have the proper device for whatever network you're using. If I switch carriers I'm not taking my phone with me. I'm selling it and getting the PROPER device for the PROPER network. And I'll a void a ton of issues.

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
kindie75
Enthusiast - Level 3
‎10-12-2014 09:16 AM

I'm in the exact same boat!  I went from a postpaid acct with verizon to a prepaid and I can't register on myverizon.  When I try it says that my number is already registered. So I try to log in and it says that my number is not registered....Just a big run around......

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
vzw_customer_support
Customer Service Rep
‎10-14-2014 09:19 AM

Let's clear this up and get you access to My Verizon on your prepaid account kindie75. Follow me and send a DM.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
kindie75
Enthusiast - Level 3
‎10-15-2014 05:19 AM

I cannot cause you have to follow me back before I can send you a DM.

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Re: If you want a myverizon account for your prepaid BYOP you're out of luck
vzw_customer_support
Customer Service Rep
‎10-17-2014 05:28 AM

I apologize for the inconvenience, kindie75! I will personally send you a private message.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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