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Intentions.
tgreen22
Member

Are the intentions of the Verizon customer service team just to wear you down until you quit?  There's no other explanation for how long I've been trying to straighten out my issues. Do most people just get to the point where they give up?

Re: Intentions.
vzw_customer_support
Customer Support

Hello tgreen22. We're truly sorry to learn that you feel this way about our customer service team.  Our intentions are to make sure your concerns are resolved. Please share details about any issues that you're experiencing so we can help. 

 

TanishaS_VZW

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Re: Intentions.
9wood
Sr. Member

Seems to me that is there intention or they hope you forget or the problem or issue fixes itself they just babble non answer script and hang up

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Re: Intentions.
vzw_customer_support
Customer Support

9wood, 

 

It is certainly not our intention to make you feel this way! I'm concerned to hear of your experience, and I would like to help. Please share more about the issue you are experiencing, so we can assist in resolving your concerns. 

 

Thanks, 

MichelleH_VZW 

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Re: Intentions.
9wood
Sr. Member

@vzw_customer_support  I have told you several issues all of which you have just ignore and done nothing