International service issue
TomBos
Newbie

I have been using international $10 day service. Today I turned off cellular and roaming as I do not need the service today? But it is still showing the local service provider here in London at the top of the screen which suggests to me that my phone is still connected to data and voice services and will still be charged $10 for the day. How is it possible to show a connection when cellular and roaming are turned off?

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Re: International service issue
vzw_customer_support
Customer Service Rep

TomBos, we understand your concern. Have you placed the device in Airplane Mode?


EstebanP_VZW
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