I am located in Washington, DC (zip code: 20003) and I am no longer able to watch Netflix programming. My SpeedTest results look great and Amazon and SlingTV are available, so my network connection appears to be ok. Wondering if Verizon has somehow started blocking Netflix servers in my area?
hawkpilot, I know that I too would want to ensure I could keep up with my favorite series as well. We are here to help out. How are you watching your favorite shows? Are you using a cell phone and the streaming app, connecting a wireless hotspot or personal WiFi jetpack to a smart TV, PC, or tablet/gaming console? What happens when you try to run that streaming service?
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The primary method of viewing is via a wireless hotspot and smart TV but is also present with the cell phone app. When loading content from Netflix, loading will stop at 25% and then timeout with a message that there is no connection. This does not happen with other streaming services or with other Netflix users in the area not on Verizon. Diagnostics inside the Netflix app will show that the app can not reach the Netflix servers.
That sounds like a netflix issue....first I would try uninstalling and reinstalling netflix....to see if that helps at all....if not I would contact Netflix, if all of your other streaming services are working correctly, it is most likely something to do with netflix
@corigurl Your suggestions were part of the initial troubleshooting steps performed and there was no change. I have spoken with Netflix and they tell me all looks good on their end and no issue. I have also been able to use the same smart TV/app configuration with a wifi signal from another provider and Netflix worked perfectly. By process of elimination, the root cause appears to be Verizon Wireless not allowing connection through/to the Netflix servers. I have read about Verizon Wireless throttling bandwidth to certain streaming providers, but was unaware of any outright blocking efforts. Is anyone else experiencing a similar issue?