Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Is a cracked screen covered by insurance?
STEPHNHOOVER
Member

I have an iPhone 6s and now a cracked screen    i have the insurance is a cracked screen covered? If so how much would it be to replace the screen and how long would it take to get it repaired. Thanks

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: insurance coverage ?
chris1060
Sr. Member

Check this link out for coverage  details Equipment Protection Insurance FAQs | Verizon Wireless

View solution in original post

0 Likes
Re: insurance coverage ?
chris1060
Sr. Member

Check this link out for coverage  details Equipment Protection Insurance FAQs | Verizon Wireless

View solution in original post

0 Likes
Re: insurance coverage ?
JANBAG40
Member

how do i find out if i have phone insurance

0 Likes
Re: insurance  coverage  ?
chris1060
Sr. Member

Open the My Verizon app, click on the Menu, top left corner. Scroll down to Account, click on Add-ons​, chose the Device. Click on Your Add-ons, if you have insurance it will tell you what insurance coverage you have.

0 Likes
Re: insurance  coverage  ?
Ann154
Expert
Expert

Or check your bill to verify if the premium charges are there.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: insurance  coverage  ?
SuzyQ
Sr. Leader
Sr. Leader

Insurance will replace the phone with a refurbished unit of the same model for the price of the deductible.  It may be cheaper to find a kiosk in a local mall that can replace the screen in an hour and allow you to keep the same phone.

0 Likes
Re: insurance  coverage  ?
Homegurl
Member

I’m finding this out to be so very true. Is that why every time I try to make an insurance claim on just my cracked screen (working phone) it tells me it’s going to be $200? I don’t want to replace the whole phone, just the screen. Why does it say $30 screen replacement? Any idea how you can get that? This is getting frustrating.

0 Likes
Re: insurance  coverage  ?
KH-Michael
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes