Is service out in Arizona????
pvragu
Newbie

is service out in Arizona

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Re: Is service out in Arizona????
KinquanaH_VZW
VZ Employee Emeritus

pvragu, service issues are no fun. I understand how it feels to not have the ability to make a call or send a text and we try our very best to ensure our customers have the best wireless network possible.  I reviewed all of our service issues reported and was unable to locate any reported issues in Arizona. In order to assist you with service issues, the community and I would like to know what type of phone do you have? What specific issues are you experiencing? How long have you been experiencing the issues? These questions will allow verizon wireless and the community to find resolutions to your issues.

Additionally, trying some basic trouble-shooting steps may also help resolve your issues. If you have a phone with a removable battery, usually a battery pull can reconnect your phone to the network. Always power cycle your device for 1-2 minutes. If you have a Android phone, putting the phone into safe mode can tell if an app is causing the issue with your phone.

Please keep us posted.

KinquanaH_VZW

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