im having the same issue. im in mount joy PA. i have no cell service or anything but i can use my phone over wifi to text and use internet. verizon better fix this fast!!!!
Just spoke to a sales person online.... here is her resonse.
Currently we are having a issue with a tower in the area and a fiber has been cut and it causing a outage. Generally these types of issue wont last more than a few hours. At this time is affecting multiple cities in PA and hundreds of customer and we are working as quick as possible to get service back up for you.
This is a serious service outage in the greater Harrisburg, PA region! I have been without service for over 3 hours. I don't want to hear that there hasn't been any reported outages because I've been reading them since 3pm online. Please get this escalated ASAP as it is also affecting Baltimore, MD from what I can tell.