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Is there an email to write a formal complaint or can that only be mailed?
EDWCAR99
Newbie
‎11-26-2018 09:41 AM

Looking to write a formal complaint, would prefer to email it if possible.

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Re: Is there an email to write a formal complaint or can that only be mailed?
sprmankalel
Champion - Level 3
‎11-26-2018 12:59 PM

No email.

Only a mailing address.

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Re: Is there an email to write a formal complaint or can that only be mailed?
Ann154
Community Leader
Community Leader
‎11-26-2018 02:08 PM

Verizon Wireless - Contact Us

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is there an email to write a formal complaint or can that only be mailed?
vzw_customer_support
Customer Service Rep
‎11-28-2018 09:51 AM

EDWCAR99,

 

 

Hearing that you are looking to write us a formal complaint is alarming, and I know how vital it is for concerns to be addressed and resolved appropriately. Ann154 gave a great link on the many ways to reach out to us, and I'd be more than happy to assist you here as well. Please tell me more about the complaint that you are looking to file. What has occurred to make you feel this way? 

 

 

We look forward to working with you and getting this turned around. 

 

 

Ryan_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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