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It may just be a bum battery. There are several online battery vendors where you can get OEM batteries for reasonable prices, and free and fast shipping. I usually order an extra to have on hand anyway, and you can try swapping them and see if you have better results.
Another possibility is a bum charger. You can take it to a Verizon store and see if they will swap out the charger to determine if that is the problem.
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If it is within the first 30 days, I would also try to have Verizon replace the battery - IMO, the battery should be part of the warranty, and a brand new battery that won't hold a charge is defective. But I would also get a spare battery as well, it's just one of those things I do!
Good luck!
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SuzyQ wrote:If it is within the first 30 days, I would also try to have Verizon replace the battery - IMO, the battery should be part of the warranty,
Good news! The battery and charger ARE part of the same 1yr warranty that the phone has. So yes, if the phone was purchased within the last 12 months and it's nearly dead at the end of the day you can have it swapped out if needed. I would suggest taking the phone into the store and they can test what is causing the issue. It could be any of the pieces, the phone, the battery or the charger. So the store can test it and replace which ever piece they need to.
Good luck!
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