Late Night Texts

[jmenephee]

My wife and I had our sleep interrupted this morning after receiving three copies of the same text regarding the Smartphone App Pack at 2:29 am?!  Why are text messages from Verizon being sent so late in the night?

[vzw_customer_support]

Jmenephee, I'm very sorry to see that you were receiving text messages that late and they interrupted you and your wife's sleep. Being a consumer myself, I would be feeling just as rattled and uneasy. Typically, our text messages come during the day. I want to make sure this is investigated further for you. I have sent you a private message, so I can reach out to you directly and review your account to see why the alerts are coming through at such a late hour. Please respond to my private message, so I can take a closer look.

ChetonJ_VZW
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