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Little to no coverage in Saint Robert, MO
s_nelson64
Member

My calls drop almost every day and often call quality is so bad I cant hear the other person.

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Re: Little to no coverage in Saint Robert, MO
katim_vzw
Verizon Employee

s.nelson64,

Keeping your calls without dropping them is a must. Everything checks out in that area with no open concerns. How long has this been an issue? Are the concerns indoors or outdoors? How are text and data services?

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please
click the �Correct Answer� button under my response. This ensures others can
benefit from our conversation. Thanks in advance for your help with this!!

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Re: Little to no coverage in Saint Robert, MO
s_nelson64
Member

It has been going on since I moved here a few months ago.

Its noticeably worse during storms. The main issue is calls dropped,

periods without service, and occasionally poor voice breakups.

Thank you,

Steve

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Re: Little to no coverage in Saint Robert, MO
Ann154
Expert
Expert

Which phone model do you have?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Little to no coverage in Saint Robert, MO
s_nelson64
Member

I have a Samsung S7, using the LTE/CDMA network.

Thank you for responding.

Steven [removed]

Personal information removed as required by Verizon Wireless Terms of Service

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Re: Little to no coverage in Saint Robert, MO
albertor_vzw
Verizon Employee

Being able to make/receive a reliable call is a must, s.nelson64. We are here to help get this figured out. Is this issue happening indoors or outdoors? Are other users experiencing this problem in the area?

AlbertoR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please
click the �Correct Answer� button under my response. This ensures others can
benefit from our conversation. Thanks in advance for your help with this!!

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Re: Little to no coverage in Saint Robert, MO
s_nelson64
Member

It happens both indoors and outdoors. Yes, others have the same problem.

Even visitors who stop by experience similar issues with their reception.

On Fri, Dec 7, 2018, 12:22 PM albertor_vzw <forums@verizonwireless.com

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Re: Little to no coverage in Saint Robert, MO
vzw_customer_support
Customer Support

This is helpful information, s.nelson64. What have yoiu tried so far to correct this issue?

 

CecileC_VZWFollow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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