Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Looking for help.
Juiced2014
Member

Started service last week and have a major issue.  I now seem to have 2 accounts as well as 2 separate bills for one line.  It gets even stranger when I have the last portion of the account number for one account, but when I click on the link it goes to the second account.  Tried calling in but was unable to get through as I get disconnected after about 10 mins.  Tried to go through chat, but box comes up "talking to agent" with no name or responses.  Ugh!!!!  trying to get this settled or reassured that I don't owe two bills before the end of the month shows up.

0 Likes
Re: Looking for help.
vzw_customer_support
Customer Support

Hello Juiced2014! It is vital to correct any issues with your account as soon as possible, and we're here to help. Please respond to our private note to further assist you. 

 

AaronS_VZW

0 Likes