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Loss of Network

Recently Verizon in our area has dropped from 4G/3G to LTE only.  UGH!!! After HOURS with tech support/engineer level several of us have been told that they took out our 3G tower and we need to buy a booster, etc. I don't think this will help.  This is so frustrating. We have used Verizon for internet for years and now we can't use it at all.  I guess we'll switch to HughesNet or some such and just get phones where you buy minutes, but it's so frustrating. Seems everywhere is moving forward and rural areas are being swept aside because we are not important customers

Re: Loss of Network
Sr. Leader

Verizon was supposed to have CDMA completely shut down by the end of this year, and that’s delayed from supposedly shut down at the end of last year. Unfortunately 3G and 2G longer range than LTE.  We’re going to see a lot more complaints 

Re: Loss of Network
Customer Support

We would like to look into your service concerns more in depth, jere3227. We value your loyalty and want to help in any way we can!  Please send us a Private Note to get started.