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Re: Lost A Loyal Long-Term Customer
MrLocker
Enthusiast - Level 3
‎12-02-2013 11:54 AM

I might be leaving too.  They want to rescind my employee discount after 7 yrs of loyalty. I retired 3 yrs ago and I can't work. Never missed a payment and always on time. Ignore my payment record.  Treat me like I just walked in off the street and RAISE my bill!  I guess they need that 20% more than a regular paying customer. Petty.        Jan 1st is the deadline.  We'll see . . . . 

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Re: Lost A Loyal Long-Term Customer
rcschnoor
Legend
‎12-02-2013 11:58 AM

They didn't raise your bill, they stopped giving you a discount since you stopped being an employee with the company on whose behalf you were receiving the discount.

Each month, on my bill at least, I see the full amount I am being charged. I also see the amount which is reduced because of my employers discount.Smiley Happy

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Re: Lost A Loyal Long-Term Customer
HappyHelper
Specialist - Level 1
‎12-02-2013 12:05 PM

What does you not working for a specific company that qualifies for a discount have to do with whether you pay your bill on time? If you still worked for tha qualifying company, you could be late on every single bill and even be suspended for non payment every month and you'd still get the discount. It's not a verizon wireless "we appreciate you" discount. It's a "you work for this company that has an agreement with us" discount. Do you work for that company? No. Do you get an employee discount if you're not an employee? No. Maybe you should contact that company and ask them to pay 20% of your access fee if you feel you still deserve it.

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Re: Lost A Loyal Long-Term Customer
MrLocker
Enthusiast - Level 3
‎12-02-2013 04:23 PM

Do you work for Verizon? 

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Re: Lost A Loyal Long-Term Customer
MrLocker
Enthusiast - Level 3
‎12-02-2013 04:26 PM

You and the HappyHelper work for Verizon right?

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Re: Lost A Loyal Long-Term Customer
rcschnoor
Legend
‎12-02-2013 04:48 PM

I guess you came to that conclusion because I pointed out since you weren't an employee that you didn't qualify for an employee discount?

Outstanding piece of deduction!

Alas I am simply someone who wonders why someone who does not fulfill the ONLY prerequisite of receiving an employee  discount is mad that they don't receive it.

Actually, you are not paying 20% more than a regular paying customer! but the SAME. Previously, you were paying 20% LESS!

Good luck with your new provider if you choose that route.

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Re: Lost A Loyal Long-Term Customer
MrLocker
Enthusiast - Level 3
‎12-02-2013 04:52 PM

Skip the crap - do you work for Verizon?

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Re: Lost A Loyal Long-Term Customer
Not applicable
‎12-02-2013 04:56 PM

Neither one works for verizon wireless. Those that do have the Avitar showing Verizon . nope I am also just a customer.

What they have told you however is 100% correct.

Good Luck

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Re: Lost A Loyal Long-Term Customer
rcschnoor
Legend
‎12-02-2013 04:58 PM

As I alludeded to in my previous post, I do not work for Verizon. Simply another customer like yourself.

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Re: Lost A Loyal Long-Term Customer
MrLocker
Enthusiast - Level 3
‎12-02-2013 05:15 PM

How do you know that?

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