Lost my loyalty discount

[bigsweg]

My wife and I "edged up" today and I just looked at our new bill. Last year we were given 8 gigs of data for the same price we were paying for 4 originally. We always came close to going over, so I appreciated the extra data. Now that we upgraded, plus added a tablet, our bill says $85 for 8 gigs. I wouldn't have added a tablet if I had been told this is how we would be rewarded for loyalty. Is this just an error?

[dilbertaz]

I assume they set you up with the More Everything Plan which is currently $85 for 8gb of data yes.  I don't know what plan you had and what you were paying for it so I don't know how much it changed overall.   Since you both Edged Up You should be billed for the $85 More Everything + $40 line access + $40 line access - $25 Edge discount - $25 Edge discount + phone 1 monthly Edge cost (cost of phone/24) + phone 2 monthly Edge cost (cost of phone/24) + $10 tablet access.  If you paid a deposit on either phone then discount the cost of phone by that amount.

So your bill should be about $125+monthly cost of Edge phones + taxes, fees, surcharges.  You have 14 days to return the tablet if it isn't already too late.

[dilbertaz]

I also forgot to mention that you should watch for promotions when data is cheaper (such as the holiday discounts they were running up until Feb 4, where 10gb of data was $80) and switch your plan. 

One more thing if you need a little more data but not double then drop to 6gb plan for $70, this is the lowest you can go and still get the Edge $25/phone discount though.

[mama23dogs · Accepted solution]

Edging up and adding a tablet should not change your plan.  Review your documents to see if your plan was changed.

If it was because of the "free" tablet and its 2 year contract, absolutely return within 14 day.