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Lots of dead zones within Loudoun County, Virginia (primarily in Ashburn area)
JohnInVirginia

I would like to report to Verizon that there are many "dead zones" I have experienced throughout Loudoun County, Virginia and primarily in the Ashburn area. Either my iPhone 13 is extremely slow or it doesn't work at all. Totally unacceptable!

 

Verizon needs to make dramatic network improvements in this high density area immediately.

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Re: Lots of dead zones within Loudoun County, Virginia (primarily in Ashburn area)
vzw_customer_support
Customer Support

We want your service working well at all times, JohnInVirginia. Let's take a closer look into this. When did this issue start? Do you know if anyone else is experiencing issues in these areas? What happens when you attempt to use your phone for calls, text, and data in these areas?-Danielle

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