DO NOT believe a word from Verizon Sales. and do not think customer support will be there for you.
I was told by Verizon Sales a lot of perks & promotions when they were trying to push the sale.
However after I joined Verizon, the customer support has been denying those terms & perks that were promised by the sales.
Diseny+ bundle for instance
neverback, we truly appreciate you becoming a part of the family and I can assure you this is never the impression we want you to have. The Disney+ bundle is awesome, so I definitely want to clear up any confusion surrounding it. All details about the bundle and how it works can be found on our website via the link below. There can only be one Disney+ bundle per account, this is how this offer has worked as long as we have been offering it. Refer to question #1 in the link below. You will see Note: where it states this. I truly apologize for any misinformation you may have received regarding this. Did this information help?
I've chatted with 4 sales representatives, here is what happened,
Can you remind me the purpose of having customers talk to sales? Because according to your clarification:
We deeply apologize if incorrect information was given to you about how the promotional offer for Disney+ works, neverback. We are so sorry that the option you wanted is not available, we wish that there was a way to provide to you what you want from us.
Was there any other issues you had with what was offered to you?
I guess it's pointless to continue this conversation, for all the supports I will get are apologies.
Do you at least admit that Verizon Sales are liars?