Man i messed up up today!
H82bbad
Enthusiast - Level 1

I saw a promo on verizons web site. The promo gave up to 450 depending on the plan you went with ( I went with the best unlimited)  and then another promo for 100.00 to bring over your tablet. 

 I'm a truck driver, so I was at my retinal when I saw this promo and went to the closest store to sign up. 

Turns out it had to be online only. I spoke with a guy from customer service and he basically said yeah online only. 

So my question is do I switch back to AT&T (I've been there 20 years) and then switch back online? . The 550.00 got me to switch. But now I'm feeling a little cheated. My fault, I should have read over the fine print better. 

Not so happy on my first day 😞

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Re: Man i messed up up today!
9wood
Specialist - Level 2

Seems to be a bunch of issues with people getting promotion offer recently on here 

Re: Man i messed up up today!
H82bbad
Enthusiast - Level 1

Yeah my fault for not paying attention. But ill be home this week and I'll just switch back to AT&T.  Maybe get the promo from them. If not I'll wait and come back through the internet. Phone support was not any help. 

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Re: Man i messed up up today!
vzw_customer_support
Customer Service Rep

H82bbad,

 

This is not the experience we want for you, and we want to do all we can to get you your correct promos. We have sent you a Private Note and look forward to your response.

 

ColinH_VZW

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