Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Minimal cellular service, no response from Verizon
LloydJane
Member

We live and work in North Hollywood, California, which is a very urban area only a few blocks from a major freeway.  Historically, our Verizon service has been horrible or non-existent. When we are talking in the car, we have to pull over before we enter the neighborhood otherwise we lose the call. We have complined to Verizon multiple times and alway receive promises that they will have their engineers "look at" the problem, but there has never been any improvement.  It's a dangerous situation, especially since most homes no longer have landlines and people rely on their cell phones for emergencies. 

0 Likes
Re: Minimal cellular service, no response from Verizon
vzw_customer_support
Customer Support

Having service issues can be frustrating and we apologize for this whole ordeal. We would like to take a closer look at your account to better assist you. We've sent you a private message to get started. ~Christian

0 Likes