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I now only use a small fraction of my data limit. How can I change to a plan with less GBs? Verizon only appears to only allow increases, not decreases.
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What is the exact name of your plan currently? What plan do you want to change it to?
For plan changes going from a larger data allowance to a smaller data allowance, it is best to request the change occur at the beginning of your next billing cycle period. This will prevent any potential overage charges from the pro-rated service charges and partial month data allowance that is calculated based on a fraction of the full monthly data allowance.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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StewieBoy406, we know the importance of having the right plan to suit your usage needs. Help is here. We need to review your account to see what your options are. I sent you a Private Message.
-Natasha