Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Missing important business calls
Ryanmdraper
Member

I own an HVAC business. Have been a Verizon customer for over 10 years. I keep getting messages from clients complaining of me missing calls and not returning them. I don’t return them because my phone doesn’t even ring. My reception at my house is about worthless. If I drive a mile down the road my service works fine. I cannot continue with this service without a change. Customer service always tell me to reset my network stats, but that does absolutely no good. Is there something that can be done or will I have to look at other options?

0 Likes
Re: Missing important business calls
vzw_customer_support
Customer Support

Good morning, Ryanmdraper. I know how important it is to stay connected at all times. Especially when you need your service to run a business. I'm so sorry you are experiencing these service issues. I would be a lot frustrated and concerned as well. 

 

I sent you a Direct Message to better assist you. 

 

VanessaS_VZW

0 Likes