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Missing trade in
Meliskath
Member

I traded in 2 phones within one box for shipping. Called right away when I only got one confirmation email regarding one phone. Rep I spoke two said she located the missing phone and should get an email soon. Well that never happened and now I’m not sure where the phone is. Help!! 

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Re: Missing trade in
vzw_customer_support
Customer Support

We know how important it is to ensure your trade-in is processed correctly. We definitely want to get to the bottom of this ASAP! We will be sending you a Private Note, so we can further assist you. MoniqueH_VZW 

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