I am in zip code area 68008. My mobile data fluctuates from 4G to 3G to 1X to nothing continually and I cannot connect to the internet regardless of the status. This has been a problem for about a week or so. I have Beyond Unlimited data on my phone, but have not used even one gig this month out of the 75 available because of this issue. Is there a problem in my area? How can I get it fixed? Trying to get someone on the Customer Service line is impossible. Thank you.
We are dedicated to offering you the reliable service you should expect from us! Is this happening primarly indoors over the past week? How far do you travel away from the area before this improves? What model is your phone? YaleK_VZW