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Mobile Hotspot error
Hcwynn
Member

Unable to connect.  Data connection not available.

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Re: Mobile Hotspot error
vzw_customer_support
Customer Support

Hello, Hcwynn. The mobile hotspot is a handy feature, so we want you to connect. I'm here to help. What happens when you try connecting? Does this happen will all devices you're trying to connect?

TracyB_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Mobile Hotspot error
Abarone103
Member

I am getting the same error. Unable to authenticate. I have the galaxy not 20 ultra. I have turned off roaming reset phone, reset network settings. Still unable to authenticate. Please help!

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Re: Mobile Hotspot error
vzw_customer_support
Customer Support

I know it's been a few days, but we have not overlooked you. The Mobile Hotspot can cause that error if the plan that's active is the Start Unlimited plan. What is the price plan that your phone is on?

 

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