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Mobile network IP address
AndrewBernhardt

I have a security camera at home on a network with a static WAN address to my ISP. I used to be able to use an app to view the camera on my phone while on the mobile network, but I can do so no longer.

The address of my phone is not the address that is seen on the web. My phone says its address is 100.85.168.xx, but whatismyipaddress.com says it is 174.237.1.xx, which is what my home network is detecting as well.

Is my phone going through some sort of NAT or proxy? Is there some way to get it to work the way it used to?

Andrew

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Re: Mobile network IP address
vzw_customer_support
Customer Support

Having access to your mobile app for the security camera is crucial, and we are here to help. Please tell us, are you using a dual SIM card? What model is your device? Do you have access to the security camera app on another devices as well?

 

MariaV_VZW

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Re: Mobile network IP address
Ann154
Expert
Expert

Yes, the 4G LTE network is behind a NAT firewall with private IP addresses. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Mobile network IP address
AndrewBernhardt

Is there anyway to bypass NAT?

 

(I have an LG V20, 1 SIM, which shouldn't matter.)

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Re: Mobile network IP address
Ann154
Expert
Expert

Use a VPN. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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