Money back
Beentherenow
Newbie

Verizon does not honor their agreements. We were supposed to get 144 back on trade in. We received 60. After four hours on support and four disconnections, I realize the rebate is not real Buy a phone if you want, but don’t count on getting money back Verizon has promised. Too bad, I will probably switch carrriers and certainly would not recommend Verizon. Terrible customer service and dishonest. 

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Re: Money back
vzw_customer_support
Customer Service Rep

We want you to get every trade-in for the full-value you qualify for. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.*Melissa

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