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- Verizon Community
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- Re: Monthly bill increased by over $100 and nobody...
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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why
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Where exactly are you seeing this information? Can you send us a screenshot? DavidR_VZW
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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why
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If a screenshot is posted on the community, please remove any personal information prior to posting the image.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why
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We are very sorry for the continuing concerns that you have related to your charges, chrisnyr20. We definitely want to assist with this going forward in every way that we can. Please join us back in a private message so that we can assist further. Thank you. BrettA_VZW
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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why
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For those who had commented and were wondering about the outcome, Verizon provided a credit to offset the mystery charges. Appears to have been some type of billing error.
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Re: Monthly bill increased by over $100 and nobody at Verizon can explain why
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We are happy to hear that you were able to get this resolved! Please feel free to reach out to us again if you ever need anything else in the future. We are always one message away from assistance! DavidR_VZW
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