Moving router to different coax isn't working, how to fix?
schumry
Newbie

Every time I try to move my router to a different coax plug in a different room it makes the globe sign blink white then go red but the wifi symbol turns white when it goes red. I don't know if this has something to do with my modem having to be in a certain place but I'd really like to move it to a different room. To do so will I need to call verizon, ask a person to come out or is there a way I can do it myself. If there is any other information necessary please ask as I would like help soon thanks

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Re: Moving router to different coax isn't working, how to fix?
vzw_customer_support
Customer Service Rep


YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! http://www.verizon.com/?lid=//global//residential

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Re: Moving router to different coax isn't working, how to fix?
fernandobot
Specialist - Level 1

you probably need to contact Verizon Communication or FIOS to resolve that issue. this forum is for Verizon Wireless customers

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