My International plan does not work.
nicemex94117
Newbie

Need help getting my international plan working.  Called 611 at the airport 4 days ago.  In Greece.  Mykonos.  What am I doing wrong?

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Re: My International plan does not work.
nicemex94117
Newbie

Can verizon call me.  I pay enough for your service.

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Re: My International plan does not work.
budone
Legend

No, they can not call you. You need to call 908-559-4899

What did you mean you called 611 from the airport? Was this before you left? Was your phone activated to work internationally?

Also what device do you have?

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Re: My International plan does not work.
lingo
Contributor - Level 1

Get in touch with the above listed number. That is the global department. They can tell you if your phone is global capable and if the you have the sim card activated.

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Re: My International plan does not work.
vzw_customer_support
Customer Service Rep

@nicemex94117 - Were you able to speak with us through Global Support?

Let us know if you were able to get your questions answered!

Thank you everyone for your help!

NicandroN_VZW

Please follow us on Twitter @vzwsupport

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Re: My International plan does not work.
dsprr
Newbie

I am currently in Switzerland and can't make or receive calls. How can I get my phone activated?

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Re: My International plan does not work.
dsprr
Newbie

Let me add that I did add a global plan before I left the country,

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Re: My International plan does not work.
tikibar1
Community Leader
Community Leader

You'd need to contact Verizon's Global Support at 908-559-4899

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Re: My International plan does not work.
djmok
Enthusiast - Level 2

@dsprr

What device do you have?  I know it can be frustrating been there done that just with a different carrier.

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Re: My International plan does not work.
vzw_customer_support
Customer Service Rep

dsprr-I have always wanted to visit Switzerland. I hear it is lovely there! Enough about me, let's get you connected while you are there.
Have you been able to contact our Global Support Team? http://www.verizonwireless.com/wcms/global/support.html
Sometimes, it is just a matter of powering off/on or removing/reinserting the SIM card to get the calls to work.

Tamara H.
Follow us on Twitter @VZWSupport

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