Both phones (samsung s7 edge and Pixel 1) on my plan are not able to send mms and access internet, exclusively in my home address. The phones can send standard sms and make/recieve phone calls. The phones can access WiFi through the home network, which is not Verizon. Have worked through all troubleshooting on the website all the way through internal resets, and still having issues. This has been occuring for the past two weeks... any help would be appreciated.
sounds like a poor network connection.
network speeds are 5-12mbps at best, wi-fi speeds are much faster.
We want to assist you with getting you the assistance you need, have you double chcecked the settings on the device? Also it maybe casued by the plan your currently on.
GenevieveB_VZW
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