Need help to change my voice mail from spanish to english.
voicemailhater

Pleaseeee help my voicemail is in spanish and I can't understand anything!!!!!

 

Could somone maybe tell me the numbers in order so I can get it back to english?

pleaseeeeeeeee and thank you!

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Re: Need help to change my voice mail from spanish to english.
SMRyan
Contributor - Level 2

I know that technicians can change the language for you, otherwise the only way I know how would be to wait for the messages to complete and then choose option 4 to change your personal options. If this is too difficult, I would again call a tech to have your voicemail set back to english (1-800-922-0204)

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Re: Need help to change my voice mail from spanish to english.
mmmcheezy
Enthusiast - Level 3

Menus are as follows:

Option 4 [personal options]

Option 2 [administrative options]

Option 1 [general options]

Option 5 [language]

 

I have a voicemail tree :smileyhappy:

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Re: Need help to change my voice mail from spanish to english.
Cobalt
Contributor - Level 1
You can find a map of your voicemail system by selecting the 'support' option on the red menu bar at the top of vzw.com and then choose features and services, followed by voicemail.
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Re: Need help to change my voice mail from spanish to english.
EzMunE
Enthusiast - Level 2

Sign Into Voicemail hit prompt 4 then prompt 2 then prompt 5 then prompt 2 again then #...You'll be back to English