I have traded 3 phones last Apr but still nothing. I called Verizon customer center more 5 times then they answer that I will have credit next bill but still nothing. They sent me confirmation text message few times but it nothing changed.
We are here to help with any pending concerns regarding the trade in credits. Allow us to gather a few more details to be on the same page. Do you have a Submission ID for each of the devices you traded in?