No Service After Number Port
Spicol1
Newbie

I just had my number port completed and now I do not have any service after I powered off/on the device .

Other details:

Samsung GS5

Ported number from Google Voice

Regular Verizon customer (non pre-pay)

Verizon Phone

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Re: No Service After Number Port
Spicol1
Newbie

Does anyone have an idea of how to correct this?

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Re: No Service After Number Port
LazyJoeJr_
Enthusiast - Level 2

I have a similar problem with my iPhone... No progress yet, but if I learn anything helpful, I'll let you know!

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Re: No Service After Number Port
Spicol1
Newbie

I just got off an hour call with verizon tech and they are working on

sending some package to my phone, which can take up to 48 hours to correct

the problem OR they say I can go to a verizon store and plug i a new SIM

that is programmed with the number I ported. I'm going with option 2 and

will let you know if that works for me

On Thu, Oct 9, 2014 at 10:56 AM, LazyJoeJr_ <forums@verizonwireless.com>

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Re: No Service After Number Port
LazyJoeJr_
Enthusiast - Level 2

I made some progress too! But I'm not sure how much it will help you. Smiley Sad What I did was turn off iMessage, and Facetime on my iPhone. Then, reset the network settings. At this point, I was able to connect to the LTE network, but still no texts/talking. I reset phone, and then those functions were also restored! Everything seems to be working now.

The tricky thing was that I had already tried resetting my network settings previous, and it didn't help. So maybe there was some delay on the back-end that allowed it to work today.

Best of luck to you!

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