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No Service in Puerto Rico

I’m currently on vacation in Puerto Rico and have absolutely no service on the island. I don’t understand why when PR is a US owned land and is considered by Verizon as a domestic land with LTE coverage.

I shouldn’t need to purchase a travel pass or any kind of international plan when my current plan already includes Mexico, Canada AND, get this, Puerto Rico!

What in the world, Verizon. Get this fixed already! I need my service to stay in contact with the people I’m traveling with. I’m not paying you over $200 a month for this garbage. 

Re: No Service in Puerto Rico

Verizon is a joke - this issue with terrible coverage in PR has been going on for years now. AT&T and T-Mobile work perfectly and have 5G there though.  Verizon is behind.