It is so frustrating that I have zero coverage at work in DC and limited coverage at home in Maryland. I’ve been a Verizon customer for years, but I guess I need to change companies so I can actually use my cell phone. It has steadily gotten worse over the years. I canceled my internet service because it was so lousy, I guess my cell service will be the next one to go. Plus, the customer service is the absolute worst I have ever experienced.
I don't blame you for feeling frustrated about service issues in areas where you spend your days and nights. Nobody here wants you to leave. What's a nearby intersection of two cross streets where this is happening in Washington D.C. ? What is the make and model of your phone?