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Not receiving SMS short code
dannym486
Member

Hello, I recently switched to Verizon from AT&T. I ported in my number and now I am not receiving SMS short code texts such as verification texts from Uber or Google. I have an iPhone 11 and I tried resetting it and resetting network settings and everything else I could think of.
I can send texts without iMessage and make calls and use data without wifi. Thanks

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Re: Not receiving SMS short code
vzw_customer_support
Customer Support

Hello dannym486, welcome to the Verizon family. We're concerned to learn that your short codes are not working, and we'd love to help. Are you have to receive text messages from non iPhones? What are your nearest cross streets, city, and state?

 

UbaldoJ_VZW

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Re: Not receiving SMS short code
dannym486
Member

Hello, yes I am receiving texts from non iPhones. The nearest cross street is Windhaven Pkwy & Hudson Blvd in The Colony, TX.

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Re: Not receiving SMS short code
vzw_customer_support
Customer Support

Thank you, Dannym486. Are you using the default messaging app?

 

PeterP_VZW

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Re: Not receiving SMS short code
dannym486
Member

Yes I am using the default app

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