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Number transfer PIN request stuck on "please wait while we process your request"
philamignon
Member

Hello Folks,

 I am trying to generate a number transfer PIN through the web site but have been stuck on a  "please wait while we process your request" spinning wheel of death.  Waited for 15+ minutes and attempted several times to generate the PIN again with the same result.

I can't generate this PIN via the phone because it's a 20 year old Motorola StarTAC (don't laugh - it's hardwired into my car hence the age) that I'm going to finally retire.  The phone is so old it cannot receive SMS messages.

Can anyone her provide assistance?  Thanks!

 

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Re: Number transfer PIN request stuck on "please wait while we process your request"
vzw_customer_support
Customer Support

Our hope is that in the intervening days between posting and now that you were able to get the help that's needed . In case not, I have sent a Private Note to proceed.

-David

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Re: Number transfer PIN request stuck on "please wait while we process your request"
1tracy
Member

Did you ever get anywhere? Im stuck too, cant get my number either tried calling, App, and Calling #PORT. All for nothing! HELP?

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