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Old grandfather plan
xica07
Member

need help - returnd customer i was giving a new account number instead of using my old acct number - pls help

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Re: Old grandfather plan
Ann154
MVP MVP
MVP

@xica07 wrote:

need help - returnd customer i was giving a new account number instead of using my old acct number - pls help


What do you mean "returned customer"? Did you switch to another carrier for short period of time? Prepaid account? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Old grandfather plan
vzw_customer_support
Customer Support

xica07, thank you for reaching out to us and we are here for your support. Can you please provide more details about your concern? Are you having trouble accessing your account? 

-Sylvia

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