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Correct Answer!
Old grandfather plan
xica07
Member
‎04-08-2022 05:04 PM

need help - returnd customer i was giving a new account number instead of using my old acct number - pls help

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Correct Answer!
Re: Old grandfather plan
Ann154
MVP MVP
MVP
‎04-09-2022 12:05 AM
@xica07 wrote:

need help - returnd customer i was giving a new account number instead of using my old acct number - pls help

What do you mean "returned customer"? Did you switch to another carrier for short period of time? Prepaid account? 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Correct Answer!
Re: Old grandfather plan
vzw_customer_support
Customer Support
‎04-10-2022 05:10 PM

xica07, thank you for reaching out to us and we are here for your support. Can you please provide more details about your concern? Are you having trouble accessing your account? 

-Sylvia

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