Ordered a used iPhone 11 on line 02/01/2022. When I looked up the status on myverizon acct. it shows that it is still processing. Should have been a 2 day shipping and its been 5 business days. When I look it up on the website with Check Order Status ( not my acct.) it shows that it shipped the same day I ordered it with no tracking info. and no email. Did the chat thing and they couldn't help at all. Anyone else deal with this?
edsusan212, our goal is to provide you with a great experience when ordering a phone, so we regret reading about the issues with the order. The order should have been processed and shipped promptly. We would like to work toward a resolution on the order issues. Please check your Private Messages for assistance.
-David
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