Outages
Lauren_27
Newbie

I'm trying to report an outages my phone has not worked all day. We do not have a landline in our house.

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Re: Outages
vzw_customer_support
Customer Service Rep

Lauren_27,


Service is important at all times. Let’s make sure yours is working. Can you please provide your zip code? Are there others reporting issues with their phones as well?


JenelleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Outages
Lauren_27
Newbie

35160

Sent from my iPhone

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Re: Outages
sbeane84
Newbie

is there an outage today i cannot use my phone or less its on wifi

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Re: Outages
vzw_customer_support
Customer Service Rep

Shannon, we want to make sure your service is up and running. We are here to help. What problems are you having? Are you still having problems? Please send us a private message by visiting our Facebook page or sending us a DM to ______@VZWSupport on Twitter. This way we can further assist you.


RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Outages
JWIL94
Newbie

I sent a fb message to Verizon customer service and have tried unsuccessfully to locate any news of an outage.  I have been unable to make/receive phone calls and texts all morning.  My wireless internet is working fine.  Also, even though I am a member of this community, it would not allow me to post as a new discussion.  Please help!!!

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Re: Outages
vzw_customer_support
Customer Service Rep

Reliable service is definitely important JWIL94. I rely on my phone for everyday use so I understand how upsetting this is for you. What happens when you try placing a call or sending a text? Where are you located (zip)? What phone do you have?


JohnB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Outages
karenjean
Newbie

What is the verdict on if there is an outage?  I have been having same issues in TN.  Memphis area 38133

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Re: Outages
KELSEY354
Newbie

Same problem in Mpls with the droids. My husband's old flip phone does have service.

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