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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Overage Data and Safety Mode
Thouse7
Member

My overage data wasn’t used before phone automatically went into Safety Mode. 

I can confirm that safety mode engages immediately after you use your plan data. Consequently, any rollover data from the previous cycle is at significantly reduced speeds, which defeats the purpose of rollover data.

Overage data won’t be used now because of safety mode and then any overage data will expire next month. What a total rip off!

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Re: Overage Data and Safety Mode
vzw_customer_support
Customer Support

Thouse7, we thank you for reaching out to us and for bringing this concern to our attention. This is never the experience we want our customers to have, and would like to turn this around. Please meet us in Private Message which is where we will be sending our next response shortly to help.

-Kevin

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