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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Person on the other end cannot hear me, but I hear them

Over the past six months, I have had this problem. I can hear the other person, but they cannot hear me. When the phone does work, it disconnects after about 30 minutes.

I have reset the phone, and I even purchased a new phone that is doing the same thing but is worse. I have tried everything. 

I will have to go to another carrier after having Verizon wireless for over ten years.  I have received no help.  I am sorry I turned in my phone last month for a new phone that still does not work.  I will not be able to get it back.   

This is so annoying.